My car got picked up. But the person who arranged the transport never verified anything. He was a broker with an expired bond. He booked a carrier who had only a fraction of the insurance they needed—just enough to extract themselves, but nowhere near enough to cover 9 car shipments. They got into an accident crossing Kentucky. He crashed all 9 cars he was carrying. My car was totaled. I couldn't find any information for weeks. No updates. The broker ghosted me. The carrier's phone was off. It took me months to figure out where my car was. The broker didn't want to help. He just disappeared, closed his LLC, and that was it. The carrier blamed someone else. Took me weeks to figure out what to do. I hired a lawyer and sued. But here's what I learned: they had no real office. Registered agent was just a mailbox. They all worked out of a co-working space. No physical locations. No accountability. When we finally served them, they'd already closed their operation. I sued their insurance instead. They had a $100k cargo limit covering 9 totaled cars. My damage claim was way beyond what they had on file. I got only a fraction. I lost the car, got a bill from my insurance, and after fighting these people in court, I was still $20,000 out of pocket. Justice was done on paper. But I actually lost.