Last Updated: June 2026

1. Introduction

Welcome to QLT Nexus ("Company," "we," "our," or "us").

These Terms of Service govern your use of our website and transportation brokerage services. By requesting a quote, submitting an order, making payment, or using our services, you agree to be bound by these Terms.

2. Nature of Services

QLT Nexus is a licensed transportation broker.

We arrange vehicle transportation services between customers and independent third-party motor carriers.

QLT Nexus is not a motor carrier and does not physically transport vehicles.

Transportation services are performed by independent licensed and insured carriers.

3. Eligible Shipments

We arrange transportation for:

Passenger vehicles

Pickup trucks

SUVs

Motorcycles

Commercial vehicles approved by the Company

4. Prohibited Shipments

Customers may not use our services to transport:

Hazardous materials

Explosives

Firearms or weapons

Illegal substances

Currency or negotiable instruments

Household goods or personal belongings

Live animals

Any item prohibited by applicable law

The Company reserves the right to refuse service at its sole discretion.

5. Quotes and Pricing

All quotes are estimates based on market conditions at the time they are provided.

Transportation pricing may change due to:

Fuel costs

Carrier availability

Seasonal demand

Route changes

Vehicle modifications

Incorrect shipment information

Quotes are not guaranteed until a shipment has been accepted and scheduled.

6. Booking and Deposits

A deposit may be required to secure transportation services.

The deposit compensates QLT Nexus for brokerage and dispatch services.

The remaining balance, if applicable, may be paid directly to the carrier according to the shipment terms.

7. Refund Policy

Deposits are fully refundable until a carrier has been assigned and dispatch services have been performed.

Once a carrier has been assigned and transportation arrangements have been completed, deposits become non-refundable.

Refund requests must be submitted in writing.

Approved refunds will be issued to the original payment method.

8. Customer Responsibilities

Customers agree to:

Provide accurate shipment information

Ensure vehicles are operable unless otherwise disclosed

Remove personal belongings from the vehicle

Provide accurate pickup and delivery contacts

Be available, or provide an authorized representative, during pickup and delivery

9. Carrier Responsibilities

Motor carriers are independent contractors.

Carriers are responsible for:

Vehicle transportation

Compliance with applicable laws

Maintaining required insurance coverage

Pickup and delivery inspections

10. Vehicle Condition and Damage Claims

Customers must inspect vehicles during pickup and delivery.

Any visible damage must be noted on the Bill of Lading before signing delivery documents.

Failure to document damage at delivery may affect the ability to pursue a claim.

Claims for transportation-related damage must be submitted directly to the responsible carrier and their insurer.

QLT Nexus will reasonably assist customers in the claims process but is not responsible for claim decisions.

11. Limitation of Liability

To the maximum extent permitted by law, QLT Nexus shall not be liable for:

Delays caused by weather, traffic, mechanical issues, or carrier scheduling

Acts or omissions of independent carriers

Loss of profits

Consequential damages

Indirect damages

The Company's liability shall not exceed the amount paid directly to QLT Nexus for brokerage services.

12. Fraud Prevention

We reserve the right to:

Verify customer identity

Request supporting documentation

Refuse suspicious transactions

Cancel orders suspected of fraud

13. Payment Processing

Payments may be processed through third-party payment providers.

By submitting payment information, you authorize the Company and its payment processors to charge the applicable amounts.

14. Compliance with Laws

Customers agree to comply with all applicable federal, state, local, and international laws related to vehicle ownership and transportation.

15. Termination

We reserve the right to refuse or terminate service for violations of these Terms or suspected unlawful activity.

16. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

17. Contact Information

QLT Nexus

Email: ship@qltnexus.com

Phone: 929 744 7227

Website: qltnexus.com

Business Address: 7901 4TH ST N STE 300 SAINT PETERSBURG, FL 33702-4399